"Judging by the photos of the sullen, shaved-headed shooter that had
appeared in the initial news accounts, and from the reports of what he'd
said and done, he seemed to have been a monster. How could the college not
have known there was something wrong with him? How could he have gotten the
gun and ammunition onto the campus? How could he have gone around with a
rifle, shooting people, and why?"
from Chapter 2, THE MAN OF WORDS